Security service

for WordPress

Get in touch with an experienced professional and remove all malware and malicious code from your WordPress website quickly.

Then secure your WordPress installation to make sure it never happens again!

SQL Injection

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Malware

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Lost admin access

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Backdoor Installation

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Cross-Site Scripting (XSS)

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SQL Injection 〰️ Malware 〰️ Lost admin access 〰️ Backdoor Installation 〰️ Cross-Site Scripting (XSS) 〰️

Google displays a message to your customers that your WordPress has been hacked? No worries! We will fix it for you in no time, whatever the hack is because we’re experts and use the right tools.

How will we remove the malware and secure your WordPress?

1. Security scanner: We use state-of-the-art tools to identify and detect all types of malware, including viruses, Trojans, spyware, and adware.

2. Infected file removal: Once we've identified the malware, we'll carefully remove the infected files and clean up any malicious code, both manually and automatically.

3. Database cleaning: If your WordPress is the victim of database injection, we'll check your database for any malicious entries or compromised data and clean it up to ensure your website's integrity.

4. Security patches and updates: We'll apply the latest security patches and updates to your WordPress website to prevent future infections.

5. WordPress hardening (security reinforcement): We'll configure your website's settings for maximum security and implement additional security measures to protect against future attacks. We’ll verify no backdoors are still present.

6. We’ll install an advanced monitoring service to prevent any hack from coming back, for 3 months.

Our WordPress Malware Removal Service

  • WordPress cleanup

    We will clean up your WordPress from any malware, test and report what has been done. We’ll also remove the Google blacklist (alert message).

  • Cleanup + Vulnerability testing

    We’ll do all what is included in the WordPress cleanup plan, and we’ll also test for vulnerabilities and apply recommendations on your website / server

  • Advanced Malware Removal

    Remove malware for complex WordPress or hack (database injection, WooCommerce) and install a 3-month hack monitoring surveillance tools

 What kind of malware can we clean?

All of them!

  • A WordPress redirect hack is when a hacker gains unauthorized access to a WordPress site and inserts malicious code that redirects visitors to malicious or unwanted websites. Hackers are able to do this by exploiting vulnerabilities in outdated WordPress plugins and themes. When a user visits the hacked site, instead of seeing the normal page, they are automatically redirected to the hacker's chosen page, which is often used for spreading malware, ransomware, or displaying disturbing/inappropriate content.

    To fix a redirect hack, the first step is to login to the WordPress admin dashboard and deactivate all plugins. Then, update WordPress, plugins, and themes to the latest versions to patch any vulnerabilities. It's also important to change the passwords for the WordPress admin user as well as the hosting FTP/cPanel account. Manually check all files for added code and remove any suspicious code. You can also use a malware scanning plugin to detect any malware injected into files. Remove any redirects set in .htaccess. It's also a good idea to backup the site in case additional cleaning is needed. Taking these steps should remove the redirect code and prevent future attacks.

  • SQL injection is a type of web application security vulnerability that allows an attacker to manipulate a website's database by injecting malicious SQL code. Here are some signs that a website may have a SQL injection hack:

    Unusual or suspicious database errors: If a website is displaying unusual or suspicious database errors, such as "SQL syntax error" or "unexpected end of SQL input", it could be a sign that the website's database has been compromised.

    Data tampering: If a website's data is being modified or manipulated in unexpected ways, such as sudden changes to user accounts or content, it could be a sign that the website's database has been hacked.

    Unauthorized access to sensitive data: If sensitive data, such as credit card numbers or personal information, is being accessed or stolen from a website, it could be a sign that the website's database has been compromised.

    Slow website performance: If a website is performing slowly or is unresponsive, it could be a sign that the website's database is being overwhelmed by malicious SQL queries.

    To fix a SQL injection hack, follow these steps:

    Implement input validation: Ensure that all user input is validated and sanitized to prevent malicious SQL code from being injected into the database.

    Use prepared statements: Prepared statements help to separate SQL code from user input, making it more difficult for attackers to inject malicious code.

    Limit database privileges: Limit the privileges that the website's database user account has to only what is necessary to perform its functions.

    Regularly update software: Regularly update the website's software, including any plugins or modules, to ensure that any known security vulnerabilities are patched.

    Monitor database logs: Regularly monitor the website's database logs to detect and respond to any suspicious activity.

    Implement security measures: Implement security measures such as firewalls, intrusion detection systems, and encryption to protect the website and its database from attack.

    backing up database: Regularly backup the website's database to ensure that data can be restored in case of a security breach.

  • There are several signs that a website may be infected with malware:

    Unusual or suspicious pop-ups: If a website is displaying pop-ups that are not normal or expected, such as alerts about viruses or malware, it could be a sign that the website has been compromised.

    Slow website performance: If a website is performing slowly or is unresponsive, it could be a sign that the website is infected with malware that is consuming system resources.

    Missing or modified website content: If website content is missing or has been modified without authorization, it could be a sign that the website has been hacked and malware has been installed.

    Unfamiliar or suspicious files or folders: If unfamiliar or suspicious files or folders have been added to the website's server, it could be a sign that the website has been compromised.

    Website redirecting to suspicious websites: If a website is redirecting visitors to suspicious websites, it could be a sign that the website has been infected with malware that is redirecting visitors to malicious sites.

    To fix a website that has been infected with malware, follow these steps:

    Backup the website: Before starting the cleanup process, backup the website's files and database to prevent data loss.

    Identify the malware: Use tools like antivirus software or malware scanners to identify the type of malware that has infected the website. Remove the malware: Use the identified malware's removal instructions to remove the malware from the website's server and files.

    Clean and disinfect the website: Use a reputable security plugin or tool to scan the website's files and database for any malware or suspicious code and remove it.

    Update software and plugins: Update any outdated software or plugins that may have been exploited by the malware.

    Change passwords: Change any passwords for the website's server, database, and user accounts to prevent the attacker from regaining access.

    Test the website: Test the website thoroughly to ensure that it is functioning properly and that the malware has been completely removed.

    Put the website back online: Once the cleanup process is complete, put the website back online and monitor it closely for any signs of reinfection.

  • Cross-site scripting (XSS) is a type of security vulnerability that allows an attacker to inject malicious scripts into a website, which can execute in the user's browser and steal sensitive data or perform unauthorized actions. XSS attacks occur when a website does not properly sanitize user input, allowing an attacker to inject malicious code.

    There are two main types of XSS attacks:

    Stored XSS: This type of attack involves injecting malicious code into a website's database, which is then stored and executed when a user visits the site.

    Reflected XSS: This type of attack involves injecting malicious code into a website that is then reflected back to the user in the form of a modified web page.

    To fix an XSS vulnerability, it is essential to ensure that all user input is properly sanitized and validated. Here are some steps to follow:

    Use a secure encoding mechanism: Use a secure encoding mechanism, such as HTML entities, to encode any user input that will be displayed on the website.

    Validate user input: Validate all user input to ensure that it conforms to the expected format and does not contain any malicious code.

    Use a Content Security Policy (CSP): Implement a Content Security Policy (CSP) to define which sources of content are allowed to be executed within a web page.

    Set the HTTPOnly flag: Set the HTTPOnly flag on sensitive cookies to prevent them from being accessed by scripts.

    Keep software up-to-date: Keep all software, including web frameworks and libraries, up-to-date to ensure that any known vulnerabilities are patched.

    Use a web application firewall: Use a web application firewall (WAF) to protect against XSS attacks and other web-based threats.

    Educate users: Educate users on the dangers of XSS attacks and how to avoid them, such as avoiding suspicious links and not entering sensitive information on untrusted websites.

  • If your WordPress site's admin access has been lost due to hacking, it's important to address the security issue before regaining your login. First, change all passwords for your hosting and database to isolate any compromised credentials. Scan your site with a security plugin to check for malware or file modifications. Remove any unauthorized users, plugins, or themes that were added without your permission.

    Once the site is secure, you can regain admin access. Via FTP, access wp-config.php and change the database username and password to your correct credentials. Refresh the homepage and you should see a password reset link. Create a new and unique password.

    If the reset link does not appear, access the database directly with phpMyAdmin. Look for the wp_users table and find the admin user with ID 1. Update the user_pass field with a new hashed password.

    You may also need to check for any breaches to core WordPress files like index.php which could allow hackers persistent access. Compare files with a fresh download from WordPress.org to identify any unauthorized code.

    Finally, scan your whole site with a security plugin to detect any lingering malware before fully accessing the admin area with your new password. Taking the time to fully address the root cause of the hack will help prevent future compromise of your site's admin area. Regaining access is just the first step in fixing a hacked WordPress site.

  • If your website has been hacked, the attackers likely installed a backdoor to maintain access. It's important to thoroughly check your site for backdoors before they can continue exploiting vulnerabilities.

    Start by comparing all your website files to a clean install downloaded from WordPress.org. Use a file comparison tool to spot any unauthorized code. Common backdoor locations include index.php, wp-config.php and active theme/plugin files.

    Carefully inspect files for added/modified code, especially anything that looks like it's intentionally hidden. Backdoors may embed within comments, whitespace or encrypted code triggered by certain GET variables.

    Check your database for additional users, posts/pages, or modified core tables like wp_options. Hackers often add admin accounts or customized pages to stash tools.

    Scan your whole site with a security plugin to detect malware infections beyond file modifications. Remove any infected/compromised files, plugiins and themes from your server.

    Change all credentials for your hosting, site admin, databases and other system users. Revoke access of any unauthorized internal or remote SSH keys.

    Monitor your site and server logs for a while to check for any lingering attacks or reinfection attempts. Install an regular backup plugin and schedule daily backups in case a thorough cleanup is needed.

    Taking time to sweep thoroughly for backdoors will help shut down the attacker's foothold and prevent further exploits in the future. Being methodical and patient is important to fully remove all traces of a website compromise.

  • Hackers will sometimes exploit vulnerable WordPress sites by uploading hacker scripts through the file upload system. To check for this, go to the WordPress upload directory, which is usually wp-content/uploads.

    Carefully inspect all files and folders for anything suspicious. Hackers may disguise scripts by giving them innocuous image file extensions like .jpg or .png. Look inside folders recursively for files that don't seem to match expected image/media types.

    You can also use a file verification tool to check file headers against the extensions. Mismatching headers point to renamed malicious files. Additionally, search for files with long complex names that don't look like real file titles.

    If you find suspicious files, don't access or open them directly in case they contain exploits. Instead, delete them from your server's file manager. Be sure to empty the upload trash as well.

    Change all credentials for users who can upload files, like site administrators. Disabling the file upload functionality until you've fully checked the system is also advisable.

    Scan your entire site with a security plugin to detect any malware injected through uploaded shells. Remove infected plugins or themes, then wipe any malware files the scanner finds.

    With file upload vulnerabilities closed, your site will be protected from this hack method going forward. Thoroughly inspecting uploads and securing credentials is key to fixing a file upload compromise.

  • One of the common ways websites get hacked is through known vulnerabilities in outdated or unmaintained plugins and themes. To check for this:

    Go to Plugins and Themes pages in the admin. Note any plugins or themes that haven't been updated in over a year. These are susceptible to publicly disclosed flaws.

    Search online for the names of outdated plugins/themes combined with terms like "vulnerability", "exploit" or "patch". Check resources like the WordPress Plugin Directory for any security advisories.

    If vulnerabilities are found, immediately deactivate and delete the outdated components from your site. Look for others with similarly stale update dates too.

    Run a security plugin scan to detect if any known exploits have already been used against your site through those components. Remove any flagged malware or suspicious files.

    Go through your active plugins and themes list as well, checking creators' websites for latest versions. Upgrade all components to eliminate vulnerabilities before hackers find them.

    Consider implementing an automated updating system using a plugin to keep all software up-to-date regularly. This prevents your site from staying vulnerable for too long.

    Taking some time to audit what runs on your site and updating anything out of date removes an entry point for hackers exploiting common flaws.

  • One way hackers gain access to websites is by exploiting vulnerabilities in the underlying web server software. To check if this has happened:

    Examine server logs for any unusual entries, files created, or network traffic that doesn't align with normal site usage. Signs may include unauthorized IP addresses connecting.

    Inspect all files on the server, comparing against a vanilla version of the software and looking for any unexpected modifications. Common targets are index files like index.php that run code on each page request.

    Check for any additional user accounts, scripts, or cron jobs added to the system. Hackers often install backdoors this way.

    Review running services and open ports on the server for anything suspicious. Exploits sometimes install miners, botnets or password stealing software this route.

    Run a malware scan searching all directories for signs of injected code or common hacker files left behind.

    Upgrade the web server software, PHP, and other applications to patch any known vulnerabilities. Ideally keep everything up-to-date going forward to prevent reinfection.

    Enforce stronger passwords and SSH keys if needed. Consider moving to a fully managed VPS for auto-updates and added security.

    Thoroughly combing server logs, files, services and software versions can uncover if a web server compromise occurred and enable fixing the root cause.

Great. Always does a remarkable job. Would highly recommend. We have plenty of internal resources, but I always reach out to them. Thank you again.
— CHL COMPANY